- What data does the Veracity platform capture on its customers’ digital assets?
In the context of providing solutions to its customers, Veracity tracks all activity carried out in relation to the customer’s digital assets and the corresponding visitors to those assets, including mouse movement, interaction with page elements and navigation throughout the site, browser and device / technical usage data.
By default, without any further action, Veracity does not collect any data regarding a particular user or device (including IP address) except to perform cybersecurity solutions (see below), per applicable privacy laws, e.g. UK General Data Protection Regulation (GDPR).
- What’s the precise purpose of why we’re collecting the data?
The Veracity platform collects data to provide, maintain, protect and improve cybersecurity solutions for its customers: detecting and blocking unwanted bot activity, preventing data theft, fraud and any activity which will disrupt the safe running of a customer’s operations.
- Where is the data stored (i.e. UK or EEA, or elsewhere)?
All UK & EU data is stored solely in the UK on the Amazon Web Services (AWS) cloud. AWS UK datacentres are UK Gov validated; please click here for more information. This data storage practice is in compliance with the Data Adequacy agreements established between the United Kingdom and the European Union. Consequently, it adheres to the General Data Protection Regulation (GDPR) guidelines.
All data is stored on encrypted drives at rest, and encrypted using TLS during communication, conforming to current security best practices.
- How long is the data kept?
The Veracity platform keeps such data collected from providing Cybersecurity solutions for as long as it takes to perform such solutions and no longer than 24 months.
- Does the Veracity platform use cookies to track users?
Veracity in performing cybersecurity solutions: It does not use cookies at all or set any cookies. Instead, Veracity uses browser LocalStorage. This enables Veracity to uniquely track a visitor’s or bot’s technical user information on a web domain, for example, and prevents tracking across multiple web domains.
- Where does Veracity fit with Cookie Consent software?
Customers will have software on their website that allows users to decide what cookies to accept. Veracity does not utilise cookies as part of its solutions. However, given Veracity provides cybersecurity solutions, such solutions are considered, under GDPR, as legitimate interest because bots can cause significant harm, including data breaches, service disruption, and financial loss, and as such is not eligible for such consent software solutions.